Each booking is a separate and distinct booking and your bookings, even though they may be linked to the same dates of travel do not constitute a package holiday. All bookings are purchased individually at their own individual price. The total price for several bookings is the sum of the price charged for each individual booking which will include Best4Travel’s commission. You are authorizing Best4Travel to act as your agent and we will arrange for you to enter into a contract with the provider (travel provider) of the travel related service, including among others, Tour Operators, airlines, hotels, insurance companies, cruise companies, car hire and transfer companies. You are bound by the travel provider’s terms and conditions of booking and these are available on request. If your booking is with the airline you are the principal and you are authorizing Best4Travel to act as your agent in arranging that booking. With all other Travel Providers we are acting as your agent in arranging your booking and the Travel Provider is the principal or the agent to the principal.
1. The Contract : No contract shall arise between you and the Travel Provider until Best4Travel a) Has confirmed the booking with the Travel Provider on your behalf b) Has received your authorization to book the travel arrangements as your agent.
2. Booking Details : It is your responsibility to check that all names, dates and timings are correct on receipt of confirmation of your booking and again upon receipt of your documentation and to advise Best4Travel of any errors immediately. Please ensure that all names given are the same as per the relevant passport. Any changes to these details will incur amendment fees. Please note that where there is more than one person travelling in the booking, the person who makes the booking and accepts the booking conditions is responsible for all members of the party and for making payment to Best4Travel. It is your responsibility to ensure that any information given to you by us or any of our employees or Travel providers is passed onto all members of your party. You must provide contact details, details of the ages of adult/child and infant passengers.
3. Prices : All flight, hotel, transfers and car rental prices are subject to availability and offers may be withdrawn or amended at any time without prior notification. Best4Travel accepts no liability should any such offer be withdrawn or amended. Airfares are not guaranteed until tickets are confirmed and purchased. All fares are subject to confirmation and change prior to ticket issue. The booking classes to which the airfares are quoted are indicative and cannot be guaranteed by Best4Travel. The terms and conditions imposed by these suppliers should be considered as applied to your contract with Wecanbookit Ireland Limited t/a Best4Travel. The individual travel providers terms and conditions are available on request.
4. Price Variations : All prices quoted in Euro and are based on tariffs and exchange rates current and appropriate at the time of publication. If any of these vary the cost of the travel arrangements may increase accordingly. Any such increase must be paid by you to Best4Travel.
5. Age and Responsibility : You represent that you are of sufficient legal age to use this site and to create a binding legal obligation for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your log in information.
6 Exclusion of Warranty : Wecanbookit Ireland Ltd., t/a Best4Travel and third-party providers and distributors do not warrant the accuracy, completeness, merchantability or fitness for a particular purpose of any of the content or data found on this site. This refers to and includes circumstances beyond our control.
7. Limitation of Liability : For the avoidance of doubt your booking is directly with the Travel Provider(s) and the Travel Provider(s) act as the principal. Best4Travel accepts no liability for any aspect of your travel arrangements. Whilst we have chosen our Travel Providers with care, we have no control over them and so cannot be held responsible for any action or omission of the Travel Provider or their servants or employees. Moreover, we cannot be held responsible for any loss, damage or expense caused by strike, civil commotion, fire, war, threat of war, terrorist activity, national, natural or nuclear disaster, late delivery, adverse weather conditions or other force majeure or relevant factors which may impact on the services or products of the Travel Providers or of Best4Travel for any reason whatsoever. Unforeseen circumstances also include level of water in rivers or floods rising, closure of airports and industrial disputes involving third parties, technical or maintenance problems or unforeseen operational decisions of air carriers such as changes of schedule or any failure in the information technology infrastructure (including but not limited to our website) or failure in internet connection. Except where otherwise expressly stated in these booking conditions we regret that we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by reason of such events beyond our control. In all cases the absolute maximum liability to Best4Travel is the total price paid by the consumer for the specific bookings related to any given complaint. In no event shall Wecanbookit Ireland Limited, t/a Best4Travel or third-party providers or distributors be liable for any injury, loss, damage, or any special exemplary punitive, incidental or consequential damage of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort or otherwise which a) arises out of or is in any connected with any use of this site or content found herein b) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations or ticketing), or c) the performance or non-performance by Best4Travel or third-party providers or distributors, even if such party has been advised of the possibility of such damages, or for any other party. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental and consequential damages, so the above exclusion may not apply to you. If, notwithstanding, the foregoing, Wecanbookit Ireland Limited, t/a Best4Travel, or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions, or uses of this site, or its content, Wecanbookit Ireland Limited, t/a Best4Travel and third party provider’s and distributor’s liability shall in no event exceed, in the aggregate, the subscription fee and service charge for accessing this site with respect to which liability is found. In its sole discretion, in addition to any other rights available to Best4Travel and without any liability whatsoever, Best4Travel at any time and without notice may terminate or restrict your access to any component of this site. The foregoing terms and conditions shall apply to both contract and negligence claims. In respect of international travel our liability to you will be limited or excluded in the same manner provided by the relevant international conventions mentioned below. This means that our liability to you shall be limited to the actual engaged liability (if any) of the operating carrier or transport company, which undertakes the relevant travel services. Best4Travel is recognized as an organiser for travel and holidays only and, as such, does not control or operate any airline, shipping company or Rail Company. When you travel your journey may be subject to certain international conventions such as, but not limited to, the Warsaw Convention and Montreal Convention) in respect of international carriage by air), the Athens Convention, (in respect of international carriage by sea or COTIF (The Convention Concerning International Carriage by Rail), as such conventions are amended or re-enacted from time to time (“the Conventions”) You agree that these Conventions will apply to you on that journey. You agree that the operating carrier or transport company’s own “conditions of carriage” will apply to you on that journey. When arranging this transportation for you, we rely on the terms and conditions and limits of liability contained within these international conventions and those “conditions of carriage” You acknowledge that all of the terms and conditions contained in those “Conditions of Carriage” form part of your contract with us as well as the transport company and that those “Conditions of Carriage” shall be deemed to be included by reference into your contract.
8. Privacy As a customer you consent to your data being processed for the purpose of booking your holiday. In doing this, Wecanbookit Ireland Ltd., trading as Best4Travel shares your information with relevant third-party suppliers (e.g. airlines, accommodation providers, transfer companies, car hire companies etc) to complete your booking. Wecanbookit Ireland Ltd., trading as Best4Travel is committed to protecting your privacy and information. You can find out more about how we do this by reading our Privacy Policy which can be found on our website at Best4Traveltravel.ie/privacy, or by requesting a copy by writing to us at our registered address which is Unit 1, Upstairs of the Gables Shopping Centre, Main St., Dunshaughlin, Co. Meath. Alternatively, you may request a copy by calling us on 00 353 1 2569525.
9. Carrying Proof of Purchase : You should ensure that you travel with your booking confirmations, e-tickets and any other travel documentation (including your passport) at all times. We will not be held liable for any supplier not providing you with the booked product or service if you do not produce such documentation.
10. Insurance and Cancellation of Insurance Policy : We cannot recommend strongly enough the importance of taking out adequate travel insurance. Many Travel Providers require you to take out travel insurance as a condition of booking with them as detailed in their booking conditions. Best4Travel is acting as your agent for the relevant insurer should you chose to book your insurance through us and we shall not be responsible for any default by the insurer under that policy. All insurance premiums are payable in full at the point of sale and are sold incorporating a 14 day cooling off period after which time some policies may be non-refundable. The 14-day cooling off period applies if you have not travelled or made any claim under the insurance policy at the time of purchase.
11. ALTERATIONS AND CANCELLATIONS MADE BY US : Occasionally we may have to make changes to your booking. Most of these changes will be minor and we will advise you of the change as soon as we are in a position to do so before your journey commences. If there is significant change, which is not due to any event beyond our control, you will be offered the choice of an alternative comparable trip (if available) or a refund. Please note that confirmed flights are not refundable. If the reason for the significant change to the booking is due to an event beyond our control (as described below) we will not be liable to offer you any compensation. Significant changes are normally regarded as: i) A change in your departure airport ii) A change of more than 12 hours in your departure time from Ireland iii) A change in your resort area overseas; or iv) A change of accommodation to a lower classification that that which you have booked. In the unlikely event that your booking has to be cancelled, a full refund will be made of all monies previously paid to us to the persons who originally paid for the booking. Should your flight be cancelled, your rights and remedies will be governed by the airline’s terms and conditions of carriage. As a result you may be entitled to (a) carriage on another flight with the same airline without additional costs (b) re-routing to your destination with another carrier without additional cost (c) receiving a full refund or (d) some other right or remedy. Please note your rights and remedies under EC261/2004.
12. ALTERATIONS BY THE CONSUMER Any changes or amendments made to bookings made on line with Wecanbookit Ireland Limited trading as Best4Travel shall be charged at the following tariffs: ADMINISTRATION FEES AS OUTLINED BELOW DO NOT INCLUDE ANY COSTS THAT MAY BE CHARGED BY EITHER HOTELIERS OR AIRLINES FOR CHANGES MADE TO ORIGINAL BOKING DETAILS. Name change on a booking Europe €25.00 per name. Name change on a Booking non-Europe €150.00 per name. Change of Travel Dates €50.00 per booking. Change of Accommodation €50.00 per booking. Cancellation of resort Transfers €20.00 per booking. Adding Extra person/infants to existing bookings €50.00 per booking. Cancellation of Accommodation * €50.00 per booking. Cancellation of 1 person from a booking * €50.00 per booking BOOKINGS WITHIN 70 DAYS OF DEPARTURE WILL INCUR HIGHER CHARGES Non-Refundable room rates cannot be changed or cancelled in any circumstances * Please note: Administration charges are applied immediately when we are advised of any changes. Payments will be taken when we are notified and deposit rules are not applicable to any changes made. As is normal procedure, no amendments or changes are permitted within seven days of travel, as outlined in our Terms and Conditions. Any necessary change or amendment within seven days will result in 100% cancellation charges and a new booking. Please Note: Outside 15 weeks of travel hotel suppliers will charge from 40% - 100% cancellation fee. Once within 15 weeks 100% cancellation fee will apply. For all flights from time of booking 100% cancellation fee will apply. This excludes some business class fares, which may have lesser cancellation fees. Once we receive your written request to cancel we will advise at the time what the final cancellation charges will be.
Special Notice, Due to Covid19 we may ask for Administration fee’s to cover costs of work carried out by our team on you the customers behalf which can be €25 per person to the maximuim of €100 per booking.
13. NO SHOW :If you have a booking for any or our products or services, including flights, car hire accommodation and packages, but do not show up to check-in, collect the car or otherwise do not avail yourself of such product or service, you will not be entitled to any refund from us.
14. YOUR BEHAVIOUR: It is your responsibility to ensure that you and the members of your party do not behave in a way which is inappropriate or causes danger, distress, offence to others or which risks damage belonging to others (including but not limited to drunkenness and air rage) whilst on a trip. If, in our reasonable opinion or that of our suppliers, your behaviour is inappropriate and causes danger, distress, offence, or damage to others, or risks damage to property belonging to others, we and/or our suppliers (e.g. hotel managers/airline pilots) may take appropriate action in order to ensure the safety and comfort of our customers and their property and that or our suppliers, including terminating your trip, in which case our and our supplier’s responsibility to you will cease immediately and you will not be eligible for any refunds, payments of compensation and/or any reimbursement of any cost or expenses you may incur as a result of such termination. Furthermore, you will be liable to reimburse us for any expense we incur as a result of such termination.
15. Changes to Terms and Conditions We may amend these terms and conditions at any time without prior notice. If we do amend these terms and conditions, the amended terms will be effective when posted on this website and you are deemed to have accepted the relevant changes.
16. Special Assistance Please note that persons with a disability or persons incapacitated or of limited mobility who require special assistance whilst travelling, should notify us immediately at the time of booking. If these requirements change before our trip you must inform us. We will not subsequently be liable for any losses you may incur in the event that we or our suppliers are unable to accommodate your requirements.
17. Weather We cannot be held responsible for any disruption in your travel arrangements due to bad or unusual weather conditions.
18. Special Requests Please advise us of any special requests and we will pass these on to the relevant supplier. Please note however, that we cannot guarantee your special request will be fulfilled, as we do not have any direct control over the manner in which the services are provided.
19. Third Party Rights A person who is not party to these terms and conditions shall have no rights under which to enforce any terms of these booking terms and conditions.
20. Indemnification The relationship between Wecanbookit Ireland Limited, t/a Best4Travel and you will be that of independent contractors, and neither of us nor any of our respective officers, agents or employees will be held or construed to be partners, joint ventures, fiduciaries, employees or agents of the other.
21. GOVERNING LAW This Agreement and its performance shall be governed by the laws of Ireland. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Ireland, in all questions and controversies arising out of your use of the site and this Agreement.
22. Assignment : You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
23. Modifications : Wecanbookit Ireland Limited, trading as Best4Travel may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of use.
24. Additional Terms : Additional terms and conditions may apply to reservations, purchases of goods and services and other uses of portions of this site, and you agree to abide by such other terms and conditions.
25. Severability : These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
26. Headings : The Headings used in these terms and conditions are included by convenience only and will not limit or otherwise affect these Terms and Conditions.
27. Entire Agreement : These terms and conditions contain the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings and/or agreements, whether oral or written, regarding the subject matter, and may not be amended or modified except in writing. This is not a binding contract to either party until confirmation that tickets have been issued and credit card payment has been cleared.
28. Data Protection : Please refer to Section 8 Privacy.
BOOKING DETAILS Contact with you : The email address that you provide with your booking will be used for all future communication with you, including any changes and additional information on your flights and/or hotel bookings. It is therefore your responsibility to ensure that you check your email on a regular basis, and also notify us should your email address change. Passenger Travel Ages When travelling on an arrangement including hotel accommodation, no person under the age of 18 years will be allowed to travel independently. The exception is for Las Vegas where visitors are required to be 21 years old if unaccompanied. The passenger’s age relates to the whole of the period when they are away including the day of return. Infant Ages Infants must be under 2 years old on the return date of travel. If a child celebrates his or her 2nd Birthday while on holiday you must book and pay the appropriate child fare. Charges for infants vary depending on the route and length of the flight and will be advised in the booking process. Infants are not entitled to their own seat and must travel on an adult’s lap. I you require a seat for your infant to sit separately you will need to purchase a child’s ticket at the appropriate fare. Infants do not always receive a personal baggage allowance as this varies from carrier to carrier. Adult Fares Children must be 2-11 years old on the return date of travel to qualify for an applicable child fare reduction. Children aged 12 years and older pay the full fare and have their own seat and also have a full baggage allowance.
€50.00 EURO DEPOSIT PLAN : On certain destinations we may be able to offer a low deposit of €50.00 euro per person. This deposit will be non-refundable and full payment will be required a minimum of 13 weeks before departure. Upon booking you will be notified of the exact date the balance is due. All prices quoted are stated in Euros and are based on tariffs and exchange rates current and appropriate at the time of publication. If any of these vary the cost of the holiday may increase or decrease accordingly. Any such increase/decrease must be paid by or refunded to the Consumer. During the period of twenty eight days prior to departure date, the price specified in the contract shall not be increased by Wecanbookit Ireland Ltd., trading as Best4Travel. The circumstances in which the price may be varied shall only be to allow for changes in: (a) transport costs, including the cost of fuel, (b) duties, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports, or (c) the exchange rates which apply to the particular holiday.
CANCELLING YOUR BOOKING : To cancel your booking, written confirmation will be required. This may be emailed to sales@best4travel.ie You will receive written confirmation back to advise we have received the email. We will then contact the relevant suppliers to check what cancellation charges will apply. These charges are all passed on from each supplier along with the administration fee of €35.00 Euro from Best4Travel. Please note if you booked your holiday on line you must contact sales@best4travel.ie by email, alternatively you should contact the relevant travel shop where your holiday was booked.
HOLIDAY COMPLAINTS : Any complaints must be immediately brought to the attention of the relevant accommodation in resort, in order to try to resolve the problem there and then, in order to minimise any inconvenience. If you fail to follow this procedure we cannot be held responsible, as some Hotels/Properties will refuse to deal with any complaints, which have not been notified in resort. The Hotel/Property must be given a reasonable opportunity to correct the situation from the outset. You will also be provided with a telephone number for our supplier and you should also notify them of your complaint. In any event, you are still required to submit any complaint in writing to ourselves within 28 days of your return and we shall endeavour, through our supplier, to resolve the matter with the property management. We regard it as unreasonable if you fail to deal with the matter whilst in resort and therefore if you fail to follow the above procedure we will not regard ourselves liable for your failure to deal with the matter locally. All post-holiday complaints must be in writing and addressed to the relevant travel shop manager care of the travel shop where the holiday was booked. If your holiday was booked on line then you may address your complaint to customer services at sales@best4travel.ie