We're here to help, please contact us with any questions you may have. For your convenience we have featured a few questions and answers that may be of help.
Why should I book my holiday with Best4Travel?
At Best4Travel, we combine competitive pricing with expert advice and personal service. Whether you book online or with one of our holiday experts, you’ll benefit from professional support before, during and after your holiday. We’re here to make booking easy and travel stress-free.
What types of holidays can I book with Best4Travel?
We offer a wide range of holidays including:
If you don’t see exactly what you’re looking for online, our team can tailor a holiday to suit you.
How do I make a booking?
You can book:
Are the prices shown final?
Yes. Prices shown include all mandatory taxes and charges at the time of booking. Optional extras such as baggage, seat selection, transfers or insurance may be added at an additional cost if not already included. Prior to booking confirmation, prices are subject to change and are subject to availability.
Do I need to pay a deposit to book?
Yes a deposit is required to make a booking, with the balance due closer to departure. Deposit amounts vary depending on the airline, cruise line, accommodation or tour operator.
When is the balance of my holiday due?
Your balance due date will be clearly shown on your booking confirmation. Low deposits are available for some holiday types. Failure to pay the balance on time may result in cancellation by the supplier. Some bookings may also allow staged payments depending on the Tour Operator or Destination supplier we are working with.
What payment methods do you accept?
We accept major debit and credit cards online or in store. Bank Transfers are accepted Cash is also accepted in store.
How do I check in for my flight?
Most airlines require online check-in, usually opening 24–48 hours before departure. Your airline and booking reference will be included in your confirmation email so you can check in directly with the airline.
How much luggage is included?
Luggage allowances vary by airline and fare type. Your booking confirmation will clearly state what baggage is included. Additional baggage can usually be added for an extra charge.
What happens if my flight is delayed or cancelled?
If your flight is delayed or cancelled, the airline is responsible for providing updates and assistance. For package holidays, Best4Travel will support you and liaise with suppliers where needed.
Can I make changes to my booking after it’s confirmed?
Changes may be possible depending on the airline or supplier’s terms. Amendment fees may apply and some bookings may be non-changeable. Contact us as soon as possible if you need to make changes.
Can I cancel my booking?
Yes, but cancellation charges will apply in line with the supplier’s terms. These charges usually increase closer to departure. Full details are outlined in your booking confirmation.
Can I change my holiday while I’m away?
In some cases, changes may be possible while you are abroad, subject to availability and additional costs. Any changes must be arranged directly with the supplier or through Best4Travel.
Can I change passenger names?
Name changes are subject to airline and supplier rules and may incur fees. Some bookings do not allow name changes at all, so always check carefully before booking.
Do names on my booking need to match my passport?
Yes. Names must match passports exactly. Even small errors can result in denied boarding.
Do I need a visa, ETA or ESTA?
Visa and entry requirements depend on your destination and nationality. It is your responsibility to ensure you have the correct travel documents before departure.
What travel documents do I need?
You will usually need:
Can I request special assistance?
Yes. If you or someone in your party requires special assistance, please let us know at the time of booking so arrangements can be made with airlines and suppliers.
Can I request special meals or seating?
Special meal requests and seating preferences can often be requested but cannot always be guaranteed and may be subject to airline policies.
How early should I arrive at the airport?
We recommend arriving:
Always check your airline’s guidance.
Can I add extras such as transfers or insurance?
Yes. Transfers, car hire, travel insurance and other extras can usually be added at the time of booking or afterwards.
Who do I contact if I need help?
Before travel, contact Best4Travel directly. While abroad, emergency contact details will be provided in your booking documentation.
Prices & Availability
All prices shown on the Best4Travel website are subject to availability and may change at any time before booking confirmation. Prices are only guaranteed once your booking has been confirmed and payment has been received.
Supplier Terms & Conditions
Best4Travel acts as an agent for airlines, hotels, cruise lines and tour operators. Your holiday is subject to the terms and conditions of the relevant supplier(s), which will be provided at the time of booking.
Flights & Airline Responsibility
Flight schedules, aircraft type, seating and baggage allowances are controlled by the airline and may change at any time. Best4Travel is not responsible for delays, cancellations or schedule changes made by airlines.
Name Accuracy
It is the customer’s responsibility to ensure that passenger names are entered correctly at the time of booking and match passports exactly. Errors may result in additional charges or denied boarding, for which Best4Travel cannot be held responsible.
Baggage Allowance
Baggage allowances vary by airline and fare type. Any baggage information provided is based on details supplied by the airline and may be subject to change. Additional baggage fees may apply.
Passports, Visas & Entry Requirements
It is the customer’s responsibility to ensure they hold a valid passport, visas, ESTA, ETA or any other entry documentation required for travel. Best4Travel accepts no liability for passengers who are refused travel or entry due to incorrect or missing documentation.
Travel Insurance
Travel insurance is strongly recommended for all bookings. If you choose not to purchase travel insurance, Best4Travel cannot be held responsible for any losses, medical costs or cancellation charges incurred.
Changes & Cancellations
Any changes or cancellations are subject to the terms and conditions of the relevant supplier. Cancellation or amendment fees may apply and usually increase closer to departure. Some bookings may be non-refundable or non-changeable.
Special Requests
While Best4Travel will always pass on special requests (such as seating, meals or assistance), these requests cannot be guaranteed and are subject to confirmation by the airline or supplier.